💬 Feedback & Improvement Policy

At Core Revival, feedback is a gift. This policy explains how we welcome, handle, and act upon client feedback to continually improve our services.

 

🔑 Key Principles

📝 Voluntary & Welcomed
Feedback is always voluntary, but warmly encouraged.

 

🌿 Safe Channels
Clients may share feedback via email, forms, or direct conversation, knowing it will be received respectfully.

 

🔎 Transparent Handling
Feedback is reviewed promptly and considered in decision‑making.

 

🤝 Constructive Spirit
Both positive and critical feedback are valued. Constructive criticism is treated as an opportunity to grow.

 

🚪 Right to Anonymity
Clients may choose to provide feedback anonymously.

 

 

⚖️ Acting on Feedback

📂 Record Keeping — Feedback is logged and tracked.

🔄 Continuous Improvement — Insights are used to refine programmes, policies, and client experience.

📢 Communication — Where appropriate, Core Revival will share updates on changes made in response to feedback.